Ek779's Privacy Policy

Ek779 collects only the personal information necessary to provide you with our services — nothing more than what is genuinely required.

Registration & Identity Information:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address & Nationality
• Copy of government-issued ID for KYC verification

Transaction-Related Information:

• Deposit & Withdrawal History
• Type of payment method used (bKash / Nagad / Rocket)
• Transaction dates and amounts

Technical Data:

• IP Address & Device Information
• Browser Type & Operating System
• Session duration and page visit history

Ek779 collects information through several methods. Each method is fully legitimate and operates on the basis of your consent.

• Information Provided Directly: Information you provide directly through the registration form, KYC verification, and support tickets.
• Automatically Collected: Technical data is collected through cookies, log files, and web beacon technology.
• From Third Parties: Information received from payment providers or identity verification agencies — only where necessary.

Ek779 uses your personal information only for specific, legitimate purposes. We do not believe in misusing or over-processing your data.

Ek779 employs multiple layers of security technology to protect your information. Our server infrastructure is maintained to the highest industry standards.

• SSL/TLS Encryption: Every connection to the platform is secured with 256-bit SSL, ensuring complete confidentiality of data in transit.
• Database Encryption: All stored sensitive data is encrypted using AES-256.
• Firewall & DDoS Protection: Our servers are protected by industry-standard firewalls and anti-DDoS systems.
• Regular Security Audits: Third-party security experts audit our systems on an annual basis.
• Restricted Access: Only authorized personnel can access your data, and every access is logged.

Data Retention Period: All data is retained for as long as your account remains active. Following account closure, certain information may be kept for up to 5 years to meet legal obligations.

Ek779 never sells your personal information to third parties. However, limited data sharing may be required in certain circumstances.

• Payment Providers: Necessary transaction details are shared with payment gateways such as bKash, Nagad, and Rocket to process payments.
• Identity Verification Provider: Specific information is shared with a licensed verification agency solely for the purpose of KYC processing.
• Law Enforcement: Disclosure of information to relevant authorities is mandatory in the case of a legal order or investigation.
• No data is shared with advertisers or marketing agencies.
• Your information is never shared for any purpose beyond what you have consented to.

Ek779 uses cookies and similar technologies on its platform to enhance your experience and ensure the platform functions properly.

Types of cookies we use:

• Essential Cookies: Essential for login sessions, security tokens, and core platform functionality. These cannot be declined.
• Functional Cookies: Remembers your preferred language, theme, and settings.
• Analytics Cookies: Platform usage is analyzed to identify opportunities for improvement.
• Marketing Cookies: Used to show you relevant offers based on your interests. You may opt out at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

You have specific rights over your personal information at ek779. We respect those rights and are committed to acting on them promptly.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You can request your information in a structured, readable format.
• Withdrawal of Consent: You may withdraw your consent to marketing communications or optional data use at any time.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Ek779 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If you believe your child has registered on our platform, please contact our support team immediately. We will resolve the matter with the highest priority.

Ek779 uses reputable payment gateways for secure financial transactions. These providers have their own privacy policies, available on their respective websites.

• Payment providers only receive the information required to complete a transaction.
• Card numbers and mobile banking PINs are never stored on our servers.
• Following third-party links means their own privacy policies will apply.
• Our game software providers receive gaming data only — not your personal information.

Ek779 may update this Privacy Policy from time to time. Changes may occur due to legal updates, the introduction of new services, or security improvements.

• For major changes, advance notice will be sent to your registered email address.
• The date of the most recent update will always be shown at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

For any privacy-related questions, complaints, or requests, please contact our dedicated Privacy Team.

• Email: [email protected]
• Live Chat: via the chat button at the bottom right of the platform
• Support Ticket: log in to your account and submit a request from the Support section

We typically respond to privacy-related requests within 72 hours. For urgent matters, please reach us via live chat.